Testimonials

eResponse has been our biggest money saver! We have already saved $50k and we are only half way through our fiscal year. I believe we are track to save $70K by cancelling jurors before they get to the court.

Paula Giaimo Morales, Jury Bailiff - Tarrant County, TX

We implemented the CHT JMS system in June 2013 and have been very happy with the results. From the front end of the process (saving on postage and printing) to the back end (paying jurors for their service) we are seeing reduced costs and more efficient jury pool processes. We are using the kiosks for juror check-in and the process has been very smooth. Having jurors check themselves in frees up the staff to handle other issues and makes it a quicker process for everyone. About 5 months ago we started using the IVR phone system which has really made scheduling much easier for us and allows jurors to call in and get information specifically related to their individual juror service. We are extremely happy with the CHT JMS system and would recommend it to anyone looking to save on costs and streamline their jury processes.

Traci Dias, Judicial Administrator - Civil District Court for Orleans Parish , LA

Using the Courthouse Technologies, Ltd. jury management platform was one of the best things we have ever done in our jury room operation. We host approximately 19,000 jurors per year in our court building. Using the CHT jury platform we were able to improve jury service, despite facing budget cuts and shrinking staff. In the first year, we cut our summons mailing by 45% with help from SummonsDirect, and reduced our juror correspondence, including telephone calls, by 75% with Courthouse eResponse. CHT's customer service is outstanding.

Carmella Sabaugh, Clerk of Courts - Macomb County, MI

Courthouse IDS is a wonderful and useful tool. This product made me realize that we can accomplish a lot of data entry while saving time in our jury operation. We have reduced our jury staff by 33% from 1 part time and 1 full time employee to just one full time employee.

Scot Cannell, IT Administrator - Washtenaw County, MI

We made that choice to move to CHT five years ago and we continue to be pleased with the results. CHT automated the input of jury source lists and has allowed us to consolidate what used to be individual county jury management duties into regional management units. The program fits our needs from our smallest to our largest courts.

Sally Holewa, State Court Administrator - Unified Courts of the State of North Dakota

The staff at Courthouse Technologies has the knowledge, skills and ability to stay on top of jury management in the ever changing world of court systems. We are confident that we have chosen the right company to manage our jury services for many years to come. I love all of the new tools Courthouse Technologies integrates into their system. We have incorporated Google Maps to give us the most accurate mileage rates. It makes me think, "What are they going to come up with next?

Laurie Haberman, Jury Coordinator - Kittitas County, WA

I have not had any issue working with Courthouse Technologies. Any time I need help, they are right there. I never have to wait to get the help I need, when I need it. Their support network is fantastic!

John Anderson, IT Dept. - Okaloosa County, FL

For the first time ever, we had a 90% reduction in our undelivered mail! Courthouse SummonsDirect is the reason for this. It has taken the hassle away of printing and mailing while saving our court money. What more could you ask for?

Evelyn Bell, Court Administrator - Stevens County, WA

Before Courthouse JMS, we had no way of keeping tabs on what juror served where and what staff member had dealt with them. This made it difficult to be efficient in our jury operation. In addition I had no access to the jury system, since switching over, I can now look at any juror's history record and who from my staff had dealt with him/her without leaving my office.

Josie Delvin, Clerk of Courts - Benton County, WA

Ever since we started using Courthouse eResponse, 50% of our summonses are answered and returned online. This has reduced the amount of incoming phone calls and returned mail we receive on a daily basis. We can now help our jurors 24 hours a day, 7 days a week.

David Ballmann, Jury Administrator - Montgomery County, OH

The Province of BC has implemented the Jury Management System from Courthouse Technologies. As part of the contract with the Province of British Columbia, CHT made a number of changes to meet the needs of the BC Courts. We are pleased with the JMS product and the support we received from CHT during the implementation. This year, we implemented the eResponse module that would allow potential jurors to complete summonses using a web based application. Over 30% of summonses were completed over the internet in the first month and we expect 50-60% in future. The eResponse product reduced the manual effort required by Sheriffs to receive data and enter and respond to summonses. I recommend the JMS product and CHT support.

John Sherrah, President - ITI International Technology Integration (Project Manager for Province of BC)

Prior to implementing Courthouse Technologies scanning solution, our jury clerks spent numerous hours manually entering phone numbers and reviewing jury summons. Courthouse Technologies scanning solution has nearly eliminated the need to manually enter routine information such as phone numbers. Since building the new master wheel, we have scanned approximately 15,000 master wheel questionnaires in a 10 day period with an accuracy rate of nearly 100 percent. Because of the optical mark technology being used, our processing time has been reduced by an estimated 30 to 40 percent. We no longer have a large volume of questionnaires that are considered "unscannable" and need manual processing. The overall efficiency of our jury operations has been streamlined by utilizing Courthouse Technologies scanning solution and has allowed our jury clerks to be more productive.

Todd Steiner, CIO - US District Court, Northern District of Indiana

I am pleased to say that Courthouse Technologies has so streamlined the Jury selection and notification processes in Lake County that intervention from the I.T. Department is rarely needed for routine processing. The Courts are truly self-serving.

Jim Walsh, Information Technology Director. - Lake County, OH

The Arlington County Circuit Court continues to be extremely pleased with Courthouse Technologies' JMS/IVR system. The web-based software is intuitive with an incomparable ease of use for staff and jurors. We receive numerous compliments from jurors on how well-organized and efficient our system is after each term. In their own words: "online system was easy to access and use"; "process was seamless and effortless"; "eResponse system...great"; "system worked flawlessly"; "your new software program and procedures could not have worked better for me!!". The Arlington Circuit Court also recognizes CHT's commitment to continuously upgrade its technology in response to client needs, such as the integration of iPads. The staff is knowledgeable, responsive, and friendly and always on-call as needed. We definitely made the right decision in choosing CHT. Their product comes highly recommended by this court.

Toni Copeland, Jury Coordinator - Arlington County Circuit Court, VA